A creative design studio based in England

Orders & Shipping Information

Retro Illustration by HECreative
We process and ship all in stock orders every Friday. During busy periods this may take a little longer, if you have any questions about a delivery date please get in touch.

If you have pre-ordered an item, please see the product information page for the expected shipping date. If you have a mixed order of pre-order and regular stock items, we aim to save on our environmental impact by shipping everything together when the pre-order product arrives with us.

UK ORDERS

Standard Shipping orders in the UK are sent via Royal Mail 2nd Class, aiming for 3 days delivery. You have the option to upgrade your UK shipping to Royal Mail Signed For, which aims for next day delivery, allows for tracking and will require a signature upon delivery.

INTERNATIONAL ORDERS

Standard Shipping International Orders are sent using Royal Mail International Business Priority Shipping. Royal Mail Standard International shipments aim for 6 – 7 working days delivery, but in our experience can take up to 28 working days. Standard International shipments are not tracked.

You have the option to upgrade your International Shipping to Royal Mail International Tracked & Signed, which has an aim of 5 to 7 working days delivery, allows for tracking throughout, and requires a signature upon delivery.

QUESTIONS

If you have any questions about deliveries or orders please drop us a line at hello@hecreative.com.